Privacy Policy
Last updated: January 2026 · Smart Shine Africa Co Ltd
Smart Shine Africa Co Ltd ("we", "us", "our") is committed to protecting the personal information of the people who visit our website and contact us for services. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you use the contact form on our website or contact us via WhatsApp or email, we may collect:
- Your full name
- Your phone number
- Your email address (if provided)
- The service you are enquiring about
- Any message or details you choose to share
We do not collect any information automatically, use cookies for tracking, or use any third-party analytics tools that collect personal data.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry or quote request
- Communicate with you about our services
- Arrange and confirm service visits
We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. How We Store Your Information
Contact form submissions are sent directly to our WhatsApp or email. We do not store your data in any database on this website. Conversations via WhatsApp are subject to WhatsApp's own privacy policy.
4. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your information
- Withdraw consent at any time by contacting us directly
5. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Company: Smart Shine Africa Co Ltd
- Address: Muhima, Nyarugenge, Kigali, Rwanda
- Phone / WhatsApp: +250 788 697 298
- Email: smartshineafrica@gmail.com
This policy applies to the Smart Shine Africa website only. It does not apply to third-party platforms such as WhatsApp, Google Maps, or social media pages linked from this site.